Security FAQs

What security measures should I perform on my computer?

When your computer is connected to the Internet you should ensure that a firewall is installed. If you are using a Windows platform, be sure that you have run the current updates. You should have an anti-virus software program installed which will help prevent your machine from being infected via malware.

What is a DDoS attack and what should I do about it?

Currently, one of the most serious computer attacks is called a Distributed Denial of Service (DDoS) attack, which is generally designed to deny customers access to your website. Do not wait until an attack is in progress to prepare. The statistics for experiencing such an event are high, but you can purchase DDoS protection that will assess your environment, implement processes to test your systems and resolve vulnerabilities to ensure your computer security.

What is the best way to store confidential information?

There are many convenient options for storing information—from CDs and USBs to hard drives, but keeping your data safe and secure is an ongoing challenge. The most current trend in confidential storage of information involves cloud technology. You may want to rely on a third-party to manage your network infrastructure and provide you with highly-available, secure and accurate data. This may possibly be the safest way to store your confidential information. Look to the experts in data encryption, efficient archival and instant data recovery.

What are malware, phishing and spyware?

Malware is software that compromises system security or creates a problem on a computer. Malware is generalised to include spyware, viruses and other infectious programs.

Phishing is a hacking technique where authentic-looking emails are sent to users to obtain valuable information – a scam often resulting in identity theft, fraud and more.

Spyware is software that is secretly installed on a computer to collect user information such as website visitation, search topics and personal data captured in messages, files, photos, live audio and more.

What is a firewall?

A firewall is software (and in some cases hardware) installed on a computer that reviews network traffic and provides filtering to avoid malicious traffic before it can affect a computer. A firewall is recommended for security purposes.

What is an antivirus?

An antivirus is a program that is installed to monitor system file creation and apply pattern-matching to identify signature matches for malware. Due to the proliferation of viruses, regular updated malware signatures are necessary.